MAG 256 - HDMI problem?

STB MAG - 245/250 • 254/255 • 270/275
muirisla
Posts: 1
Joined: 15 Jun 2018, 09:52

MAG 256 - HDMI problem?

Postby muirisla » 15 Jun 2018, 10:39

Hi

I have sent a couple of support requests but haven't heard yet so hopefully someone here can advise.

A couple of days ago my screen started to flicker when using the MAG. It reminds me of an analogue aerial that isn't connected probably and on occasions you would get a crackling sound as well.
It happens on both the portal and when playing media so it is not my IPTV sub.
I have swapped out HDMI cable and tries the other port on my TV.
I have a BT TV box that works using the same cable and on both HDMI ports so that rules out the cable and the TV.

I bought a RCA cable, and as my TV doesn't have RCA I got a RCA to SCART connector but when I try to hook it up nothing appears on the screen.

Does it sound like a HDMI problem and can anyone help with getting the RCA up and running?

Thanks

User avatar
Infomir
Posts: 42
Joined: 12 Sep 2016, 08:48

Re: MAG 256 - HDMI problem?

Postby Infomir » 27 Jun 2018, 09:38

Dear muirisla,

We received your request and have sent it to the Infomir Help Desk. A response will be sent to your specified e-mail.

Thank you for contacting us!


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