Mag 351 Freezes / Crashes intermittently

STB MAG - 245/250 • 254/255 • 270/275
dodi
Posts: 2
Joined: 31 Dec 2017, 08:20

Mag 351 Freezes / Crashes intermittently

Postby dodi » 31 Dec 2017, 08:30

I bought a new MAG 351 and I'm having problems with it. The box seems to freeze and becomes completely unresponsive.

It works fine on startup for about (5-10 minutes) then it freezes. Thereafter I cannot change channels, move through channel list etc.; the only way to unfreeze the box is to disconnect the power lead.

Once it boots-up the problem happens again; its a really frustrating loop.

I thought it was IPTV provider related but its not, I've tried different IPTV providers and the problem seem to persist. I believe this is a software issue that Infomir needs to fix immediately.

viadalweb
Posts: 1
Joined: 26 Jan 2018, 11:18

Re: Mag 351 Freezes / Crashes intermittently

Postby viadalweb » 26 Jan 2018, 11:24

Hi,
I have the same problem.

Are there any news for the fix?

Hdegrijs
Posts: 3
Joined: 12 Mar 2018, 04:03

Re: Mag 351 Freezes / Crashes intermittently

Postby Hdegrijs » 12 Mar 2018, 04:08

Same with my mag351

Think it is a hdmi issue. Tv is turning black every few seconds with tv producing message that signal is lost.

Is the box overheating?

Herman

sam2sam
Posts: 1
Joined: 26 Mar 2018, 21:12

Re: Mag 351 Freezes / Crashes intermittently

Postby sam2sam » 26 Mar 2018, 21:17

Same problem here.seems ok for a while..then freezes.

I restart the box a few times daily.The box gets very warm.Don't know if its a software issue or

the box.

Sam

hes.mtk
Posts: 1
Joined: 12 Apr 2018, 19:28

Re: Mag 351 Freezes / Crashes intermittently

Postby hes.mtk » 12 Apr 2018, 19:39

if we are facing the same issue so i thing its software problem
i have same issue, overheating issue coming from the software
no response from informir, so as of now the best solution to keep the STB box in the fridge

Has.

Hdegrijs
Posts: 3
Joined: 12 Mar 2018, 04:03

Re: Mag 351 Freezes / Crashes intermittently

Postby Hdegrijs » 21 Apr 2018, 06:14

Isn't there an infomir goeroe who can answer or help us out?

DavydWillow
Posts: 55
Joined: 27 Feb 2018, 04:14

Re: Mag 351 Freezes / Crashes intermittently

Postby DavydWillow » 21 Apr 2018, 06:44

iNFOMIR NEVER REPLY HERE = THEY CANT EVEN BE BOTHERED OT TAKE OUT ALL THE NON INFOMIR POSTS

Bhavesh
Posts: 1
Joined: 15 Jun 2018, 04:20

Re: Mag 351 Freezes / Crashes intermittently

Postby Bhavesh » 15 Jun 2018, 05:39

Try to change mb 5000 in advance option for buffering.


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