Hi,


Problem with videos on mag 254 and mag 322

all that is its audio DTS bluray or other, none supported, please review your system, to fix the problem I had to edit the video on audio AAC it's really pathetic to get there for such a nice product, break you while not tracking your box really.

I'm disappointed, on Android-based box it works fine and without any problems.


why don't you integrate the choice of video player into the mags? If your default player does not work, let the customer choose another one like VLC or MxPlayer or other.


I'm on the last update on mag 254 and mag 322!


I even noticed that some videos do not even start, remained with a black background with no sound or sound, no video, nothing.


I hope that a solution will be found to fix this problem, please review your latest updates, they are rotten : .


Sincerely MyMag10

    10 days later

    No answer, no help, no information on the problem, no follow-up, no new update to fix the problem, pffffff it's really pathetic, I'm sorry I bought your fucking brand.

      10 days later

      MyMag10 wrote:

      Hi,


      Problem with videos on mag 254 and mag 322

      all that is its audio DTS bluray or other, none supported, please review your system, to fix the problem I had to edit the video on audio AAC it's really pathetic to get there for such a nice product, break you while not tracking your box really.

      I'm disappointed, on Android-based box it works fine and without any problems.


      why don't you integrate the choice of video player into the mags? If your default player does not work, let the customer choose another one like VLC or MxPlayer or other.


      I'm on the last update on mag 254 and mag 322!


      I even noticed that some videos do not even start, remained with a black background with no sound or sound, no video, nothing.


      I hope that a solution will be found to fix this problem, please review your latest updates, they are rotten : .


      Sincerely MyMag10

      Dear MyMag10,


      We received your request and have sent it to the Infomir Help Desk. A response will be sent to your specified e-mail.


      Thank you for contacting us!

        Hi,


        ok thank's sir !

          a year later

          Dear Sir, did you receive any reply from support? Thx and Rgds

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