After I upgrade my Mag 254w2 (2.21-IB-00 03) to R23. After the upgrade I no longer have sound.
I have other Mag 254 boxes that are not upgraded, and they all have sound. The mute button is not on. The volume control on the TV remote and mag box remote are set correctly. The software settings for Audio are set correctly.
The settings on Audio on the Inner portal and outer portal are the same between the boxes.
If I recall, the date setting was causing the problem. On the upgraded box it has the year, "1999" on the portal. On the boxes NOT upgrade, the date is correct. For the life of me, I cannot figure out how to change the date. I have looked on the portal, Inner portal, and on the boot firmware (hold menu key while starting).
Any other information on how to fix the sound would be appreciated.