Hi All

Anyone managed to sort a similar issue out?

My mag box keeps freezing every 10 mins and I have to turn it off/power cycle to start up again. It's only been doing this for the past week. I've had the box for 15 months and been great, I don't believe it's my IPTV sub as there is very little or no glitching. To date I have factory reset via the recovery menu, updated firmware via inner portal, and also a USB firmware update. Can you help on sorting this issue please. Just for info Box is connected to the router via an Ethernet cable

Thanks in advance
Sanj

    17 days later

    I had similar problem with the new flagship Mag 425A with a direct cat5A cable connected to the fast service Router and it is not caused by my IPTV provider because I also have the Dreamlink T2 connected to same router and it does not freeze. I am very disappointed about the top of the line new flagship 425A box ! They should investigate their problems and release a firmware up date to fix it as soon as possible !

      18 days later

      Try the following (Boot 3 worked for me)

      Emergency boot modes
      Four emergency boot modes are supported:

      Mode 1 (LED white, slow blinking ). Starting STB from the first (main) bootloader - if a second copy of the bootloader was installed in the STB, this mode switches the STB to start from the first (installed in the factory) bootloader;
      Mode 2 (LED white, quick blinking). Selecting alternative NAND - if for some reason the download or update of the software from the current memory bank has not been successful, this mode switches the loading from the alternative flash memory bank;
      Mode 3 (LED red, fast blinking). Reset to factory settings - if some STB settings do not allow to boot, you may need to reset the environment variables of the STB software to the initial value;
      Mode 4 (LED red, lit constantly). Emergency startup - loading the System Recovery Utility menu via USB or over the network (requesting update data via DHCP protocol) - in some cases, if you can not boot from modes 1-3, this mode is used.

        Write a Reply...
        Retail store Infomir.store -->