Problem with mag254

STB MAG - 245/250 • 254/255 • 270/275
sosis.anthis
Posts: 1
Joined: 23 Mar 2018, 08:15

Problem with mag254

Postby sosis.anthis » 23 Mar 2018, 09:14

Hello to everybody. I 'm a user of a mag254.

After instructions of my provider I did a firmware update, I entered the new portal url and now I'm facing the following problem. The box is loading the portal, I'm able to navigate through the various menu (such as TV, Video Club, Radio), go up and down in the channels menu or in the films and series catalogue but when I choose a TV program I receive a black screen (even though in the bottom of the screen I see the program name, the time, the current and the next TV show), when I choose a film from the Video Club I receive "Server unavailable" and when I choose Radio "File missing".

Any suggestion is welcome.
Attachments
IMG-20180320-WA0001[1].jpeg
Latest firmware
IMG-20180320-WA0003[1].jpeg
Portal choice menu
IMG-20180320-WA0006[1].jpeg
Video Club
IMG-20180320-WA0008[1].jpeg
Radio
IMG-20180320-WA0010[1].jpeg
TV
IMG-20180320-WA0012[1].jpeg
TV black screen

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