mag 256 blocked / frozen

STB MAG - 245/250 • 254/255 • 270/275
Posts: 1
Joined: 24 May 2018, 21:27

mag 256 blocked / frozen

Postby londongal » 25 May 2018, 18:51

I purchased a subscription via Ebay for my new Mag 256 box. After several weeks, they finally asked for the Mac No. I didn't hear anything again although money had left my account via PayPal. Having waited 4 weeks which was long enough I finally asked for a refund or I would leave negative feedback, which I did. They sent me an email saying that they have now blocked my box so I can't use it. Can it be unblocked? Thanks in advance.

Posts: 18
Joined: 19 Jul 2018, 17:55

Re: mag 256 blocked / frozen

Postby Nepose » 19 Jul 2018, 20:07

Do you want to unblock the STB to use it with that subscription or to use with another service? If you've asked about the second option, don't worry. They haven't blocked your STB, but they've blocked the access to their application by your STB. You can purchase an alternative service and set its portal as your main. If you'd like, I'll write here how to change subscription. Please respond :)

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