MAG 351 - "Connection Problem" message on screen

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AshwinDeshmukh
Posts: 1
Joined: 15 Aug 2018, 18:45

MAG 351 - "Connection Problem" message on screen

Postby AshwinDeshmukh » 15 Aug 2018, 18:51

Hi,
I got my MAG351 few days back & now I get this "Connection Problem" message on the screen & after some time everything freezes out and any key pressed on the remote has no effect, the only way to get back is to power off MAG & then everything starts working again.

This "Connection Problem" message comes at least 4 to 5 times in a day :(

Please help me with the solution for this.

Thanks,

Ashwin.

User avatar
Infomir
Posts: 161
Joined: 12 Sep 2016, 08:48

Re: MAG 351 - "Connection Problem" message on screen

Postby Infomir » 31 Aug 2018, 13:37

Hi,
I got my MAG351 few days back & now I get this "Connection Problem" message on the screen & after some time everything freezes out and any key pressed on the remote has no effect, the only way to get back is to power off MAG & then everything starts working again.

This "Connection Problem" message comes at least 4 to 5 times in a day :(

Please help me with the solution for this.

Thanks,

Ashwin.

Dear Ashwin,

We received your request and have sent it to the Infomir Help Desk. A response will be sent to your specified e-mail.

Thank you for contacting us!

alinjf
Posts: 1
Joined: 10 Dec 2018, 09:05

Re: MAG 351 - "Connection Problem" message on screen

Postby alinjf » 10 Dec 2018, 09:10

Hi,
I got my MAG 351 few days. I get "Connection Problem" message on the screen and after some time everything freezes out.
Any key pressed on the RC has no result ,then only power off MAG solve the problem and then everything starts working.

This problem comes at least 3-4 times in a day.


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