Infomir doesn't reply very fast, it's a normal thing in this forum, don't worry
Could you send the photo of this error, please? I can't understand it. I'll tell you what to do if i know.
Oh, I understood. This message is sent automatically by stalker middleware server. Which firmware version do you use in STB and how is it signed? (public, factory, by your provider)?
why not use the support ticket function on the Infomir web page =its very good ive always got a reply with in an hour or so....
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