MAG 256w1 - Problem with favorites list

STB MAG - 245/250 • 254/255 • 270/275
tummen
Posts: 6
Joined: 25 Sep 2018, 08:14

MAG 256w1 - Problem with favorites list

Postby tummen » 25 Sep 2018, 08:21

Hi!

I got a brand new MAG 256w1 a while back but have a problem with the favorites list. I simply can't delete channels from my favorites. I even can't mark new channels as favorites. Many people have this problem and Infomir have said that it's a problem for the providers. It is not. It is Infomir that has to take responsibility and fix this bug. Please help me with this issue that I share with so many others. Otherwise I'm very happy with the product. Thanks in advance!
Last edited by tummen on 26 Sep 2018, 06:38, edited 1 time in total.

DavydWillow
Posts: 57
Joined: 27 Feb 2018, 04:14

Re: MAG 256w1 - Problem with favorites list

Postby DavydWillow » 26 Sep 2018, 04:55

does clearing perosnal data in inner portal not do that - -

ive found that i had to go through the whole list and remove yellow stars...

Nepose
Posts: 17
Joined: 19 Jul 2018, 17:55

Re: MAG 256w1 - Problem with favorites list

Postby Nepose » 26 Sep 2018, 06:44

Hello,
you are speaking about embedded portal or external service? Of course if embedded portal it's problem of Infomir, and which firmware do you have?

tummen
Posts: 6
Joined: 25 Sep 2018, 08:14

Re: MAG 256w1 - Problem with favorites list

Postby tummen » 26 Sep 2018, 07:37

does clearing perosnal data in inner portal not do that - -

ive found that i had to go through the whole list and remove yellow stars...
It don't.

When I remove a yellow star, it appears again directly. It can't be removed permanently...

tummen
Posts: 6
Joined: 25 Sep 2018, 08:14

Re: MAG 256w1 - Problem with favorites list

Postby tummen » 26 Sep 2018, 07:39

Hello,
you are speaking about embedded portal or external service? Of course if embedded portal it's problem of Infomir, and which firmware do you have?
I'm not sure what you mean but I'm not watching IPTV through the inner portal. I'm having a provider using Stalker (not sure which version).

tummen
Posts: 6
Joined: 25 Sep 2018, 08:14

Re: MAG 256w1 - Problem with favorites list

Postby tummen » 26 Sep 2018, 08:21

I've done a factory reset and deleted and re-added the server/portal. Still don't work.

Nepose
Posts: 17
Joined: 19 Jul 2018, 17:55

Re: MAG 256w1 - Problem with favorites list

Postby Nepose » 26 Sep 2018, 17:32

I'm not sure what you mean but I'm not watching IPTV through the inner portal. I'm having a provider using Stalker (not sure which version).
I've meant exactly the thing that you said. And could you tell me a version of your firmware? You can check it by System Settings -> Device info. About Stalker version, if you're using Classic skin, then you should have written it in right down corner. If your provider uses Stalker 5.3 or below you can change skin to Smart Launcher and check whether there this issue exists. The problem is that I'm not sure if you're able to go back to Stalker Classic.

tummen
Posts: 6
Joined: 25 Sep 2018, 08:14

Re: MAG 256w1 - Problem with favorites list

Postby tummen » 26 Sep 2018, 18:50

Firmware version: 2.20.05-256

Stalker version: 5.3.0

I don't know how to change to Smart Launcher. The link below explains how to but I don't have the option "Portal".

https://wiki.infomir.eu/eng/ministra-tv-platform/administrative-panel/settings/how-to-change-the-ministra-classic-theme-to-smart-launcher-in-user-interface

tummen
Posts: 6
Joined: 25 Sep 2018, 08:14

Re: MAG 256w1 - Problem with favorites list

Postby tummen » 04 Oct 2018, 15:02

Someone got any ideas?


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