Mag250 - Random black screen/crash

Infomir Common questions
eaz5
Posts: 1
Joined: 16 Jun 2018, 22:01

Mag250 - Random black screen/crash

Postby eaz5 » 16 Jun 2018, 22:08

Over the last few months my mag250 box has developed an issue. Randomly, 1 or 2 times per day, the screen will just go black and not respond - I can press the on/off button on the remote control but nothing happens. The only way to fix this is to remove the power cable from the box and wait for it to reboot. It typically happens if I leave the box on a channel or the home screen for a long period of time - if I am actively using the box, regularly changing channel it doesn't usually happen.

Any ideas what the issue might be and if it's fixable?

Current image: 0.2.18-r22-250

User avatar
Infomir
Posts: 134
Joined: 12 Sep 2016, 08:48

Re: Mag250 - Random black screen/crash

Postby Infomir » 02 Jul 2018, 14:23

Dear eaz5,

We received your request and have sent it to the Infomir Help Desk. A response will be sent to your specified e-mail.

Thank you for contacting us!

Peter28
Posts: 1
Joined: 08 Oct 2018, 18:46

Re: Mag250 - Random black screen/crash

Postby Peter28 » 08 Oct 2018, 18:52

My Mag 250 box has been doing this same thing. What was the answer to fix this please?

pz029
Posts: 1
Joined: 11 Oct 2018, 00:12

Re: Mag250 - Random black screen/crash

Postby pz029 » 11 Oct 2018, 00:20

Same thing. What is the answer to fix this please?

Athlonguy
Posts: 2
Joined: 15 Oct 2018, 07:22

Re: Mag250 - Random black screen/crash

Postby Athlonguy » 15 Oct 2018, 07:29

I have the same thing with 2 new mag boxes 2018, both started doing it at the weekend, black screen very frequently


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