mag 322 and firmware 2.20.07.r2

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MakisGr
Posts: 2
Joined: 17 Jul 2018, 16:44

mag 322 and firmware 2.20.07.r2

Postby MakisGr » 23 Jul 2018, 18:23

Hello, The latest firmware version 2.20.07.r2 i think has a problem on the channel list, proviewing only plays sound, no picture.
On full screen channels play ok.
Other problem is a player on some channels instantly and several times showing pixels in the picture. The previous version 2.20.07 has fixed this problem (rtmp)


Thank you.

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MaamasMamas
Posts: 8
Joined: 09 Oct 2015, 19:59

Re: mag 322 and firmware 2.20.07.r2

Postby MaamasMamas » 02 Aug 2018, 16:53

yes ia have and me same problem it is from the last update 2.20.07.r2

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Infomir
Posts: 116
Joined: 12 Sep 2016, 08:48

Re: mag 322 and firmware 2.20.07.r2

Postby Infomir » 09 Aug 2018, 11:12

Hello, The latest firmware version 2.20.07.r2 i think has a problem on the channel list, proviewing only plays sound, no picture.
On full screen channels play ok.
Other problem is a player on some channels instantly and several times showing pixels in the picture. The previous version 2.20.07 has fixed this problem (rtmp)


Thank you.

Dear MakisGr,

We received your request and have sent it to the Infomir Help Desk. A response will be sent to your specified e-mail.

Thank you for contacting us!

User avatar
Infomir
Posts: 116
Joined: 12 Sep 2016, 08:48

Re: mag 322 and firmware 2.20.07.r2

Postby Infomir » 09 Aug 2018, 11:23

yes ia have and me same problem it is from the last update 2.20.07.r2
Dear MaamasMamas,

We received your request and have sent it to the Infomir Help Desk. A response will be sent to your specified e-mail.

Thank you for contacting us!

Qnyx
Posts: 6
Joined: 10 Aug 2018, 17:14

Re: mag 322 and firmware 2.20.07.r2

Postby Qnyx » 10 Aug 2018, 17:16

Same issue here. I don't see the preview in the channel list. Is there a new version that we can update to?

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MaamasMamas
Posts: 8
Joined: 09 Oct 2015, 19:59

Re: mag 322 and firmware 2.20.07.r2

Postby MaamasMamas » 17 Aug 2018, 06:50

the image have bug

Qnyx
Posts: 6
Joined: 10 Aug 2018, 17:14

Re: mag 322 and firmware 2.20.07.r2

Postby Qnyx » 17 Aug 2018, 16:17

Yes, and we can't get the previous version from the support :( Looking for .06 or 07alpha versions

Qnyx
Posts: 6
Joined: 10 Aug 2018, 17:14

Re: mag 322 and firmware 2.20.07.r2

Postby Qnyx » 19 Aug 2018, 11:52

Found by accident a small workaround that works and gets me my previews back in the channel list.

Go in videoclub, play any movie, go back to TV and you should see the previews. No idea what makes this work, but it did work 5 times out of 5 so far for me, even after a "hard" reboot.

sudheendrar
Posts: 2
Joined: 23 Aug 2018, 17:26

Re: mag 322 and firmware 2.20.07.r2

Postby sudheendrar » 23 Aug 2018, 17:29

My MAG 322 switches to "standby" or "off" mode when my TV is turned on. I have to turn on the STB again each time my TV is turned on. How do I keep the STB "always on"?

moog
Posts: 2
Joined: 17 Jul 2018, 20:06

Re: mag 322 and firmware 2.20.07.r2

Postby moog » 24 Aug 2018, 14:23

Try to disable Hdmi event in setting

tinomafe@gmail.com
Posts: 1
Joined: 31 Aug 2018, 22:50

Re: mag 322 and firmware 2.20.07.r2

Postby tinomafe@gmail.com » 31 Aug 2018, 23:18

Is there a solution for the previews issue? I just bought a MAG322 and previews issue is making me think was not a good idea.

teodgeor
Posts: 5
Joined: 01 Sep 2018, 11:54

Re: mag 322 and firmware 2.20.07.r2

Postby teodgeor » 01 Sep 2018, 12:55

Same problem , can we go to previews version?

Qnyx
Posts: 6
Joined: 10 Aug 2018, 17:14

Re: mag 322 and firmware 2.20.07.r2

Postby Qnyx » 04 Sep 2018, 11:23

I posted a solution to the previews channel problem quite a few times. 2 posts above yours even

teodgeor
Posts: 5
Joined: 01 Sep 2018, 11:54

Re: mag 322 and firmware 2.20.07.r2

Postby teodgeor » 04 Sep 2018, 13:01

sometimes work and some times not work. This is not a solution. we waiting from staff the solution

Qnyx
Posts: 6
Joined: 10 Aug 2018, 17:14

Re: mag 322 and firmware 2.20.07.r2

Postby Qnyx » 06 Sep 2018, 09:11

It should be re-done on reboot. Works every single time for me when I lose the previews on a reboot.

I know it's not a solution, but a workaround, however for more than a month now we haven't had an update on the firmware, support representatives are not willing to send older firmware versions either and it's the only way to get your previews back.

spiritnitro974
Posts: 2
Joined: 22 Sep 2018, 05:17

Re: mag 322 and firmware 2.20.07.r2

Postby spiritnitro974 » 22 Sep 2018, 05:20

hi i have same problem! please anyone have a solution? thx

cycy
Posts: 2
Joined: 22 Sep 2018, 06:39

Re: mag 322 and firmware 2.20.07.r2

Postby cycy » 22 Sep 2018, 06:43

I have removed the 322 and gone back to my old box to get preview working! Why is there no proper fix for this?


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